Refund and Cancellation Policy Our Refund and Cancellation Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund and Cancellation Policy at any time. I. REFUND POLICY At www.tap.eu, our general policy is your purchase will be considered as final. Without limiting the foregoing, you may cancel your subscription at any time, upon such cancellation, you can still use the applicable paid service until the end of the terms you paid for. In a determination to accomplish customer satisfaction, the Customer can contact us through our email: [email protected] We will respond within 3 (Three) business days. We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem. If for any reason, our back-office staff confirms a refund. Then, a refund will be made accordingly. We take our customer's feedback very seriously and use it to constantly improve our products and quality of service. II. UNETHICAL ORDER & CANCELLATION POLICY • In case of any software purchase is made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes - the particular order/s will be canceled whatsoever and https://www.tap.eu will not be liable to pay any refund to you in all such cases. III. METHODS OF PAYMENT We will refund your amount to the original payment method, once it has been processed. IV. REFUND CYCLE The complete refund process normally takes about 5-15 working days from the date of confirmation of the refund.